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FAQ'S

Got a question? Click on a question to see the answer, or just get in touch.

We are experienced local estate agents who offer the same service as traditional agents just online and without a shop front.  We work from a local central office which reduces our overheads significantly and this is how we can offer you a better service but with much lower selling fees without sacrificing our quality of service.
Statistics now show that 98% of homebuyers start their search online with only 2% visiting a high street shop. It’s simple really as we offer the same service at a fraction of the cost due to our low overheads. In addition to this our online marketing is superior, we are open longer hours and have 20 years local property market experience.
Absolutely not, other than the cost of an Energy performance certificate which everyone needs.
Viewers generally prefer to be shown around by the owner as they feel more at ease and the owner can answer question immediately, after all no one knows your home better than you do, however we are always on hand to help out if you are away.
In most instances an energy performance certificate will be required to market your property for sale, it’s an energy assessment for your home and it lasts for 10 years, we can arrange for this to be done for you.
For our sole agency you will need  to commit to signing a contract 
Yes, all properties we market are included for Rightmove advertising.
Very simply, we want to receive 100% satisfaction, feedback and referrals  from our customers, it’s the absolute core in which we have built the business from.
All your personal information is private and confidential with Hizzy.
The property valuation will be dealt with in person by the sales director.
We will always take full name, address, contact numbers, their own position ie:  on market, sold etc.
In addition to the above, when someone makes an offer on your property we ask for the chain position, proof of funds, mortgage info and identification.
No, a for sale board is issued free of charge with Hizzy.
We will always endeavor to get out to you within 48 hours or sooner if we can, and remember we work 7 days a week and until 9pm everyday for valuations.
We are available from 8am until 9pm 7 days a week along with 24hr customer support for your convenience.
 We take our business very seriously and are members of The Property Ombudsman Scheme and follow their professional code of practice, we are also members of the National Association of Estate Agents Propertymark.
We certainly do, we have lots of experience with dealing in negotiations and make sure we receive the best possible price for you.
For our no Sale no fee option there is a standard contract period to be considered before using another estate agent.
You only pay us when we sell your home at the completion stage.
You can call us by telephone, email us, by instant message chat on our website, ask for a call back and through Facebook, Instagram and Twitter.
We will remove your property from the market if you decide not to sell.
As it's No sale No fee you only pay if we sell your home via your solicitor.
 You don't pay a penny unless we sell your home, it's that simple.
We comply with the anti-money laundering regulations and we must complete the relevant checks with all customers.